FAQs

Q. How often should I service my HVAC system?

Most people who want to get the most out of their equipment long term will have their system serviced 2x a year.

Q. What is the warranty like on a new HVAC system?

Typically 10 years on factory parts, 1 year on labor unless it is Armstrong equipment then it is 2 years, and 12 year parts on Mitsubishi mini-splits.

Q. Which HVAC system is right for my home?

It really depends on the needs of your family and the structure of the home. Every install is custom and should be tailored to your needs and budget.

Q. How do I know if I need a new heater or air conditioner?

Many companies use 10 years as the measuring stick. We try to get your equipment to last 15 years or more. Also if it is out of warranty and there are major parts failing- that is a good sign to start looking.

Q. How often should I check my air filter?

Big filters that are 4 or 5 inches wide can last up to 6 months. 1 inch filters are typically changed monthly.

Q. How often should I clean my air filter?

Most filters are disposable and are replaced with ones from your furnace technician or from the store.

Q. How often should I replace my air filter?

Big filters that are 4 or 5 inches wide can last up to 6 months. 1 inch filters are typically changed monthly.

Q. What is the proper indoor humidity level?

This can depend on climate- desert, near an ocean, or high humidity areas-these can all have a big impact. Above 30% relative humidity in the winter is good and below 50% relative humidity in the summer is good.

Q. Why do I need a humidifier?

The right level of humidity in the air will help improve health conditions and make you feel more comfortable in your home. The right amount of humidity will also protect your wood investments such as expensive flooring and a paino.

Q. Should I have my air ducts cleaned?

Every 5-7 years is usually recommended.

Q. What Size Heating and Air Conditioning System Do I Need?

Every house is custom and needs to have a professional look at it to make sure the right size equipment has been selected. The wrong size equipment could fail prematurely and not keep you home comfortable.

Q. What type of heating and air conditioning system should I get?

This is the customer's preference and it is going to depend on how you feel about efficiency and long terms savings primarily.

Q. What is the best way to heat and cool my home?

This is also a customer preference and there are many options to choose from.

Q. What is better: Gas, Electric, or Oil?

Gas is usually the best way to heat your home up north and is cheaper than electrical heat in many cases. Down south it is more often reversed.

Q. How do I know if my air quality is bad?

Your air can be tested to see if you need to take a look at options for improved indoor air quality. If you have existing health issues it only makes sense to use existing technology to improve your indoor air quality.

Q. How can I check or test my air quality?

We can send someone to come out and take a look at your concerns and help you find a solution!